Our Story

Malaco Technology has a long history in Queensland education. Founded in 1999, Malaco commenced it’s first IT Support contract at a high school on Brisbane’s Bayside. Malaco’s reputation for transparent ‘pay for what you use’ support quickly drew attention within the education community.

Over the next two decades, Malaco has grown to support a community of 35 schools with a dedicated team of over 30 technicians. We continue to foster our unique approach, which has been refined over nearly 25 years, to provide industry standard IT support to Queensland schools.

School Focused, Transparent IT Support

  • Our Philosophy

    We believe that technology should support your core business, you should not have to adapt to suit the technology. We base all of our services and support around this motto to create a customised service offering for each individual school to support your core business, the teaching and learning of Queensland students.

  • Our Accreditations

    We hold all required insurances including Public Liability, Professional Indemnity & Work Cover. Our team all hold valid Blue Cards and Orange Cards where applicable. Malaco Technology also holds QAssure Accreditation.

    QAssure – 19911

  • For Business Managers

    Our support and services are structured with Business Managers in mind. We invoice monthly on a transparent itemised invoice and offer both account and credit card facilities. We comply with individual school procedures including signing in and out and can be flexible with school holiday periods.

  • One size does not fit all

    All schools may share a common goal however we understand that every school is unique. We work with each individual school to ensure our services are customised to suit the unique objectives, address pain points and service the unique systems which make up the school community. Our goal is to ensure technology is supporting your core business.

  • QEDSOA-99983 Augmented ICT Support Services for Schools

    We are proud to be supplying our services to schools as an accredited supplier on the QEDSOA-99983 panel for Augmented ICT Support Services in Schools.

Our team of experts

Solution Samurai

Digital Dynamo

Resolution Renegade

Tech Maestro

Ticket Titan

UX guide

Automation Artesian

Leadership Luminary

Software Sherpa

Hardware Hero

Endpoint Envoy

Tech Translator

Desktop Doctor

Query King

Solution Sorcerer

Helpdesk Hero

Assistance Ace

Query Quarterback

Service Sherpa

Support Sultan

Response Ronin

Issue Inquisitor

Tech Trailblazer

Virtual Visionary

Digital Director

Tech Tactician

Operational Oracle

How can we help?

For nearly 25 years, we have worked along side schools with as little as 10 students to schools with over 3500 students. We have supplied services and support to Queensland Department of Education, Brisbane Catholic Education and Private Education schools from the Gold Coast to the Sunshine Coast. If your school is in need of enthusiastic, experienced and passionate IT support staff to drive technology outcomes, have a chat with us to see how we can support you.

Reach out to us